Cancellation policy
Purchase Options & Cancellation Policy
Last updated: October 19, 2026
Short version (under the purchase options on the product page)
Subscribe & save. Cancel anytime.
Your subscription renews automatically on the schedule you choose, at the price shown, until you cancel. Cancel, skip, or pause in two clicks from your account, no call or email needed. Cancel at least 48 hours before your next shipment to avoid being charged for it.
90-day money-back guarantee on your first order. [Full policy]
Full version (Cancellation Policy page)
1. Your purchase options
- Subscription. You choose a plan and a delivery schedule. We charge your payment method at checkout and again on each renewal date until you cancel. The price, billing frequency, and renewal date are shown before you pay.
- One-time purchase. You pay once. Nothing renews, and there’s nothing to cancel.
2. How to cancel a subscription
- Log in to your account at trybearly.com.
- Go to Subscriptions.
- Click Cancel subscription and confirm.
That’s it: no call, no chat, no reason required. If you can’t log in, email support@trybearly.com from the address you ordered with and we’ll cancel it for you. We aim to respond within 12 hours on business days. You’ll get a confirmation email when it’s done. If you don’t, treat the subscription as still active and contact us.
3. The cutoff
To avoid being charged for your next shipment, cancel at least 48 hours before your next renewal date. The date is in your account and in the reminder email we send before each renewal.
- Cancel before the cutoff: you won’t be charged again.
- Cancel after the cutoff: the next shipment may already be in processing and will go out. You can still use the 30-day return window or the 90-day guarantee.
Cancelling stops future charges. It doesn’t cancel orders that have already shipped.
4. Skip, pause, or change instead
You don’t have to cancel to take a break. From your account you can skip a shipment, pause your plan, change the delivery frequency, or switch flavor. Same 48-hour cutoff applies.
5. Charged by mistake?
If a renewal charged you and you didn’t want it, email us within 14 days of the charge. We’ll cancel the subscription and refund that renewal. Please don’t dispute the charge with your bank first, because we resolve these quickly.
6. Refunds
Refunds, the 30-day return window, and the 90-day money-back guarantee are covered in our Return & Refund Policy. Cancelling a subscription doesn’t affect your right to a refund under that policy.
7. Changes to price or plan
We’ll email you at least 30 days before any change to your subscription price. If you don’t agree, you can cancel before the change takes effect. If we discontinue a plan, we’ll tell you and cancel it, or move you to a similar plan only with your consent.
8. Failed payments
If a renewal payment fails, we’ll email you and may retry a few times over several days. If it still fails, we’ll pause the subscription, and you can restart it from your account.
9. Contact
Opschalen Kut LLC, doing business as Bearly
15442 Ventura Blvd, Sherman Oaks, CA 91403, United States
support@trybearly.com
+1 659 224 0554